Delivery Information
**Delivery Information**
Thank you for choosing our services. Please review the following delivery details carefully to ensure a smooth and timely receipt of your order.
**Shipping Address**
All orders are processed and shipped from our headquarters located at:
No. 88, West Nanjing Road, Jing'an District, Shanghai
**Shipping Fee**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of destination or order value. This fee covers standard handling and delivery costs.
**Processing Time**
Orders are typically processed within 1–2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.
**Estimated Delivery Time**
- Domestic (within China): 3–7 business days
- International: 7–14 business days (depending on destination and customs clearance)
**Tracking Your Order**
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress online.
**Delivery Inquiries**
For any questions regarding your shipment, delivery status, or address changes, please contact us:
- Email: dolphin@fivemarket.net
- Phone: +86 19519593862
**Important Notes**
- Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect address information.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
- Delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or carrier delays.
We appreciate your business and are committed to providing you with a reliable and efficient delivery experience.
